Godfried De Vidts – Hidden between front and back office, small but highly important technical solutions are emerging. Take for example the Application Programming Interface (API). An API is a software intermediary that allows two applications to talk to each other. In other words, an API is the messenger that delivers your request to the provider that you’re requesting it from and then delivers the response back to you. It is a set of commands (that can be used to send and receive data over a local network or the Internet), functions, protocols, and objects that programmers can use to create software or interact with an external system. APIs have been developed between individual participants.